Heartland Suzuki

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Reviews of Heartland Suzuki

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  Jade Boatwalla Added January 10, 2018

  ★ ☆ ☆ ☆ ☆
  Was looking for a new Suzuki so visited them. I have to say they have the worst possible customer service team I have ever encountered. Their finance person was very rude and arrogant. When I asked him to explain the break up of costs involved he got rude and told me that I didn't know what I was talking about as I didn't understand anything about financing a car. He lied and refused to divulge the exact break up of costs involved and tried using aggressive tactics by constantly pushing a paper in front of me, telling me to just sign on the dotted line if I had no issues with what I told them I was comfortable with paying. I walked out without signing and bought my car from Suzuki Parramatta for a lower price(who were wonderful and helpful) they took the time to explain everything to me and am now a happy owner of a Suzuki.

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